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About Us

Personalized Quality Systems Limited’s’ (PQS) business objective is to provide Information Technology (IT) services, which will enable companies to outsource part or all of the Information Technology functions of their company.

Our outsourcing services are as follows:

  • Implementation of Computerized Accounting Systems – including the integration of third-party applications to your accounting software.
  • Training in Accounting Applications.
  • Training in Microsoft Office Applications.
  • Project Management of IT Software implementations.
  • Web Solutions.
  • Developing Applications
  • Change Management Workshops.
  • Data Entry.

Companies can no longer support the growing needs of their many end-users and they need to outsource certain IT functions, which can be handled by PQS.  The particular focus of PQS for larger companies has been the Project Management of Information Technology projects.  The aim of PQS is the aggressive and successful implementation of projects while working with the staff of the organization in a project team approach. PQS also provides first line support for these enterprise-wide applications after implementation. The focus for smaller companies has been the implementation of accounting systems to support their decision making process and to help them to run their company on a day-to-day basis.

 

We also provide online support via Skype, TeamViewer and LogMeIn to our clients across Trinidad & Tobago, the Caribbean and the world.

Our Philosophy

Our philosophy is to work with the customer to deliver Information System tools which they can use to enhance their current as well as their future business objectives. We seek to set a standard in our industry by catering to the specific needs of our customers.

We do not approach your issues from a programmer’s perspective. Every client is unique and has different business issues. PQS will focus on your company and look at the task at hand from the business perspective.

Our consultants will come to your office to provide PERSONAL service. No large training classes, we focus on your company’s needs. We provide QUALITY service to our clients. Time is important to you and to us, therefore we will be on time and respond to your calls for assistance as quickly as possible.

We listen to our customers and respond to you with the minimum amount of jargon necessary, we try to talk your language because ultimately this piece of hardware you bought is to ASSIST you in your day to day tasks and decisions.

Our strength is that we get the projects DONE with a focus on end user satisfaction. We will also ensure that the overall business needs are fulfilled by the implemented solution.

Due to our extensive experience in Change Management in organizations we can also provide tools and techniques to assist organizations in managing their own transformation.

Meet The Team

Andrea Rochford
Senior Consultant and C.E.O.

Andrea has twenty years experience in the implementation of IT systems. Her degree in Computer Science with a minor in business coupled with her practical knowledge in Accounting gives her an opportunity to analyze situations from a business and programmer perspective. She formed PQS in November 1996 as she realized that many of the growing small businesses needed Information Systems. She is a certified and experienced Project Management Professional (PMP).

In recent years she has been integral in the project management and implementation of several systems in the financial, manufacturing and service industry as well as the government sector. Recent clients include the West Indian Tobacco Company, The Port Authority of Trinidad & Tobago and the Housing Development Corporation. She is now a Xero Certified Advisor.

Jason Thomas
Consultant

Jason has a wealth of experience in training at the University of the West Indies. He has used his training experience and degree in Management and Sociology in implementing the smaller accounts packages for various businesses. He also has experience in implementing other integrated packages such as Sage 50 (formerly Sage Peachtree) Accounting (as a Sage Certified Consultant), PeopleSoft (a human resources and payroll application), in designing web pages (as a Certified Internet Webmaster), and has brought these experiences to PQS.
Since joining PQS in August 1998 he has implemented, conducted training in, and supported computerized accounting packages, in over thirty companies.

Neijah Kerr
Consultant

Neijah’s strengths in research and report writing due to his degree in History has been invaluable to PQS. He has been the grounding force in procedure projects for clients, has developed linked reports for clients using Business Objects, and is actively involved in designing web pages (as a Certified Internet Webmaster).

Petal Herrera-Clifford
Consultant

Petal has had hands-on experience preparing and managing the accounts of various businesses. She has conducted over 30 implementations of accounting packages for small businesses. She has also been instrumental in the documentation of processes for larger projects. Her knowledge is sure to be an asset to PQS and will go a long way of fulfilling her dream of becoming an Accounting Consultant.
She is a QuickBooks Certified Pro Advisor and she is currently pursuing her ACCA, (Level II).

Kamini Boodoosingh
Junior Consultant

Kamini Boodoosingh, is focused on our Sage 50 US Edition (formerly Peachtree) implementation and application support. She also provides support for inventory management services that the company offers. She is currently pursuing her ACCA, (Level II). She has been with the PQS team since 2009.

Marsha Ryan
Junior Consultant

Marsha Ryan, is focused on providing QuickBooks support. Additionally she is responsible for conducting general research for any IT projects, proposals or client requests. She holds a BSc in Computer Information Systems and an Associate Degree in Business Administration. She has been with the PQS team since 2010. She is now a Certified QuickBooks ProAdvisor.

Randall Douglas
Associate Consultant

Randall brings with him 14 years of strong corporate experience in Sales, Marketing, Trade Marketing and General Management. His work experience is diverse and rooted in Global Best Practice Standards. Major areas of formal training and expertise are:

Category and Channel Sales Development, Merchandising Best Practice, Customer Management Best Practice- Conducted by Nestle Best Practice.
Change Management Training- Conducted by Quest International.
Traditional Trade Management Best Practice- Conducted by Unilever Best Practice.
Presentation Skills Training- Conducted by Eulah Borde.

As an associate of the PQS team, he employs his experience and training to the benefit of the customers by looking at opportunities through a “corporate lens”.